services:maintenance
GP Network Solutions (GPNS) has invested heavily in engineering, spares and
equipment support. This, coupled with the benefit of a human face and a
responsive attitude, ensures our service is second to none. This is fundamental
to our client care philosophy.
Pricing for support services is simple- based entirely on the cover required
and the retail value of your equipment.
| Cover |
Details |
Annually (ex. VAT) |
| Monday to Friday |
16hr Mon-Fri 9-5 |
GPNS will respond to the fault, either remotely or by sending an engineer to site within 16 working hours; Monday to Friday, 9.00am to 5.00pm, excluding Public and Bank Holidays |
10% of rrv min. £250 |
8hr Mon-Fri 9-5 |
GPNS will respond to the fault, either remotely or by sending an engineer to site within 8 working hours; Monday to Friday, 9.00am to 5.00pm, excluding Public and Bank Holidays |
As above +25% min. £350 |
4hr Mon-Fri 9-5 |
GPNS will respond to the fault, either remotely or by sending an engineer to site within 4 working hours; Monday to Friday, 9.00am to 5.00pm, excluding Public and Bank Holidays |
As above +50% min. £475 |
| Monday to Saturday |
8hr Mon-Sat 9-5 |
GPNS will respond to the fault, either remotely or by sending an engineer to site within 8 working hours; Monday to Saturday, 9.00am to 5.00pm, excluding Public and Bank Holidays |
As above +50% min. £575 |
4hr Mon-Sat 9-5 |
GPNS will respond to the fault, either remotely or by sending an engineer to site within 4 working hours; Monday to Saturday, 9.00am to 5.00pm, excluding Public and Bank Holidays |
As above +75% min. £675 |
| 24 Hours |
| 365 days-a-year cover |
GPNS will respond to the fault, either remotely or by sending an engineer to site within 4 working hours; Monday to Sunday |
As above +100% min. £750 |
Maintenance contracts provide cover for the repair or replacement of any
specified equipment which fails due to normal wear and tear. Failure due to
other factors (e.g. maltreatment) will not be covered. Any work undertaken
outside of that covered by the contract will be deemed as chargeable.
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services:links
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